Use of the website is also subject to the Privacy Policy and the cookie policy or cookie settings.
These terms govern access to and use of www.frianda.com, operated by FRIANDA SA, registered under enterprise number 0430.590.621 / VAT BE0430.590.621, with its registered office at P.I. des Hauts-Sarts, 2ème Avenue 2B, B-4040 Herstal, Belgium (the “Company”, “we”, “us” or “our”).
By accessing or using the website, users acknowledge these terms. If a user does not agree with them, use of the website should be discontinued.
The website is primarily an informational and professional B2B website presenting:
Accessing product information, submitting a form or requesting a catalogue does not in itself create a sales contract.
A commercial relationship or order will only arise following separate communication and, where applicable:
We aim to present product information accurately and clearly. However, information appearing on the website is provided primarily for general and commercial information.
Products, recipes, formats and specifications may evolve.
The following information may vary by product, market, format or production period:
Images, descriptions and general ingredient references appearing on the website are illustrative and informational.
Persons requiring precise information should request and rely upon the official product documentation applicable to the relevant product.
Users may request a catalogue through the website. A catalogue may contain information regarding product families, available preparations, formats, packaging, commercial presentation and product characteristics.
Unless expressly stated otherwise, a catalogue is provided for informational purposes and does not constitute a binding offer, guaranteed availability, a contractual commitment or a fixed product specification.
The most recent product and commercial documentation provided directly by our team will prevail where appropriate.
References to tailor-made or custom creations indicate that the Company may discuss adapted products, recipes, formats or presentations with professional partners.
Such references do not guarantee that every requested specification can be produced. Feasibility may depend on technical requirements, volumes, ingredients, food-safety considerations, packaging, production constraints, minimum quantities, development requirements and commercial agreement.
Any custom project will be subject to separate discussion and agreement.
Displaying a product on the website does not guarantee that it is currently manufactured, available in all markets, available throughout the year, available in every format or immediately orderable.
Some products may be seasonal, discontinued, reformulated or temporarily unavailable.
We make reasonable efforts to keep website content accurate and up to date. However, occasional errors, outdated content or technical inaccuracies may occur.
We reserve the right, without prior notice, to correct errors, amend content, update product information, modify descriptions, change imagery or remove content.
Product photographs are intended to present products and the brand as accurately as reasonably possible.
Unless expressly stated otherwise, all website content is protected by applicable intellectual-property law.
Visitors may view the website and, where enabled, download materials for legitimate personal or professional informational purposes.
Unless prior written permission has been granted, users may not:
Names, logos and distinctive brand elements displayed on the website may constitute protected trademarks or trade names.
Use of the website does not grant any licence or right to use such marks except where expressly authorised.
Users may not use the website unlawfully or fraudulently, interfere with its security, distribute malware, attempt unauthorised access, extract data through abusive automated means, overload or disrupt the website, impersonate another person, submit knowingly false information, or infringe intellectual-property or privacy rights.
Automated tools, bots or scraping technologies may not be used to systematically copy, extract or reproduce substantial website content where such activity infringes applicable law, intellectual-property rights or website security.
Legitimate search-engine indexing is not prohibited.
We aim to keep the website reasonably available. However, uninterrupted access cannot be guaranteed.
The website may occasionally be unavailable because of maintenance, upgrades, s
Users must not attempt to gain unauthorised access to the website, its server, database, administration environment or connected systems.
We may restrict access where suspicious or harmful activity is detected.
The website may contain links to third-party websites, platforms or services. Such links are provided for convenience and information.
We do not necessarily endorse and do not control independent third-party websites. We are not responsible for their availability, content, security, privacy practices, terms or accuracy.
Users access external websites at their own discretion.
We take reasonable care in preparing and maintaining website content. However, to the extent permitted by applicable law, we do not guarantee that every page will always be error-free, every product description will always reflect the latest commercial specification, the website will always be uninterrupted, or third-party content or links will remain available.
Nothing in these terms excludes or limits liability where such exclusion or limitation would be prohibited by applicable law.
Professional users remain responsible for reviewing appropriate commercial and technical documentation before placing an order, making purchasing decisions, relying on particular specifications or communicating product claims downstream.
Where exact information is material to a business decision, users should contact us directly.
Use of the website is also subject to the Privacy Policy and the cookie policy or cookie settings.
Users submitting forms agree to provide information that is reasonably accurate and relevant to their request.
Submission of a form does not guarantee acceptance of a project, acceptance as a customer, product availability, a commercial relationship or a
We may modify website functionality, page structure, content, product information, visual presentation and features at any time.
We are not required to maintain any particular website feature indefinitely.
These terms may be amended periodically.
The current version will be made available on the website with its latest revision date.
If any provision of these terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the extent legally possible.
A failure to exercise or enforce a right under these terms does not automatically constitute a waiver of that right.
These terms and use of the website are governed by Belgian law, subject to any mandatory legal protections that may apply.
Any dispute shall be handled by the competent Belgian courts in accordance with applicable jurisdiction rules.
Questions regarding these website terms may be sent to: info@frianda.com
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